Returns & Exchanges
At Birkdale, we want you to love your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
Ship and Refund
Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing